A 99.9% Server Uptime
The chief benefit of developing your own shared hosting platform is that you don’t need to be worried about compatibility issues – you design a particular set of software apps in such a manner as to work with a specific set of hardware parts. The end result is something even more stable and dependable, because there are fewer possible risks of failure. We have built our cloud hosting system atop tried and tested hardware parts as well as a significantly tweaked version of SELinux so as to create a totally risk–free environment for your sites.
That’s why, with each of our Linux shared hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is very important that you also set up your own network infrastructure. That’s the reason why we built a custom–configured internal network in all our data center facilities. Relying on top–of–the–line Juniper routers and switches, our internal network allows for strikingly fast data transfer rates and is completely redundant.
Thus, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, irrespective of which web hosting package you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our hosting services, or if you consider them insufficient, or if you decide that you require a Linux VPS web hosting packages instead of a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control of your domain names even when you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you’re aware of how maddening this can be, especially if your website is on the line. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be at your disposal and they’ll reply to you in less than an hour. And the best part is that their average ticket response time is just twenty minutes!