1 hour ticket response
Prompt support is our greatest objective and that is why we’ve got a team of well–trained technical support engineers who will be happy to offer a swift response to any question that you could have. Simply open your tech support ticket from your Web Hosting Control Panel and we’ll get back to you within sixty minutes at the latest. Actually, we work hard and aim for a 20–minute customer support ticket response time.
A Topflight Support Service
Each member of our tech support staff has many years of experience in the Linux shared hosting packages business and almost all of them have been with us for at least 5 years. They all are eager to respond to all your inquiries in the most competent way possible.
An Easy–to–Browse Help Center
Built into the Web Hosting Control Panel is an easy–to–navigate Help section, which offers you various information sources. You can browse through a frequently updated knowledgebase offering web hosting account management articles and site management articles, watch the step–by–step video tutorials or browse the F.A.Q. archive.