Service Uptime Guarantee in Shared Hosting
All of our shared hosting plans come with a 99.9% service uptime guarantee. We are able to reach that goal by using a revolutionary cloud hosting platform in which each individual service (files, email messages, databases, etc.) has its own group of servers. We don't run everything on just a single web server as most companies do, so we have pretty much got rid of the downtime of any service and even in peak times we can balance the load between servers for the best achievable performance of your websites. If one web server fails, the other ones within the cluster will take over to ensure the uninterrupted work of the web sites. To protect yourself from infrastructural issues, our hosting server facilities use effective diesel backup generators as well as several independent Internet providers as to make sure that site visitors will be able to reach your internet sites no matter what. We also have a team of qualified professionals overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
When you acquire a semi-dedicated server solution from us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud hosting platform with a load-balancing system that basically eliminates any kind of downtime. The files, e-mail messages, stats and databases are all managed by their own groups of servers, so even if there's an issue one machine, your sites will not be affected in any way. This allows us to offer you a considerably more stable website hosting service as compared with companies which run everything on a single web server where a problem with a single service can take the entire server down. To avoid infrastructure difficulties, our data centers use several Internet providers and powerful diesel generators, so no matter what happens, the servers will keep functioning with no disruptions and your websites will remain up and running. Any software difficulties will be addressed immediately by our proficient team of admins which keep track of all servers 24/7.
Service Uptime Guarantee in VPS Web Hosting
Our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. Additionally, we employ new hardware for the physical servers in which the VPS accounts are set up to prevent any possibility of hardware crash and each part has been tested carefully. The integrity of your info is ensured by employing enterprise-level hard drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites will be working basically without any interruptions. Our skilled professionals will resolve promptly any software issue that may show up, so even if there is a problem with another virtual private server account on the physical web server, your VPS isn't going to be affected. The server uptime is listed on our website and not concealed in our Terms of Service since we can keep our promise and provide you with a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
If you purchase a dedicated server from us, we guarantee that it'll be functioning at least 99.9% of the time. In the first place, your server will be assembled with new and extensively tested hardware components and we will not make any compromises with that. Our data center in the central district of Chicago has powerful diesel backup generators, so even in the case of an outage your hosting server will still be operational and with a number of redundant Internet providers, your web sites are going to be available if there is any connectivity problem. In case there is any unpredicted conditions, we've got skilled system administrators which monitor all website hosting servers all the time and they can take action promptly to resolve the issue in a very timely manner. Last but not least, our hosting servers have software and hardware firewalls to stop the unwanted traffic in the event of a DDoS attack.