Extensive Online Documentation in Shared Hosting
If you have ordered your first shared hosting package through our company or have moved your site over to us, you’ll become used to our platform and our in-house created Hepsia hosting Control Panel very quickly due to the fact that we have compiled an extensive online knowledge base where you can find all the information that you’ll ever need – both general info in regards to the hosting service as a whole and more concrete info about the different functions that you can use and the predicaments that you may run into. The articles themselves are available in two places. The whole article list is accessible via the Control Panel’s Help section. You can find relevant articles about the different features in each Control Panel section as well. You can become aware of how to do pretty much everything, from enabling an .htaccess file to administering a mailing list, and all the articles include in-depth guides, so you’ll never become perplexed on account of an ambiguous text. Needless to say, if you run into a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can contact our client support engineers 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers offer an extensive article repository where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it based on the feedback that we’ve collected from our customers over the years and, hence, our articles touch upon particular issues that you might confront and present the best way to rectify them, for instance getting an HTTP 500 error message or not being able to send email messages from your computer even though you have the right settings. The articles are available in each and every Control Panel section and you can consult them whenever you like. They can help you heighten your knowledge not only about our platform, but also about the web hosting service as a whole, as they feature how-to instructions and general info such as what file access permissions or cron jobs are.